NPS Surveys

Create an NPS survey

1. Go to NPS in your project.
2. Click New survey.
3. Configure the question (default: "How likely are you to recommend us?").
4. Set the trigger — email, in-app, or manual link.
5. Launch the survey.

View results

The NPS dashboard shows:

• NPS score — from -100 to +100
• Breakdown — promoters (9-10), passives (7-8), detractors (0-6)
• Trends — score over time
• Comments — free-text responses

Acting on feedback

Detractor responses can be automatically routed to your feedback board so you can follow up.

Next steps

• Feedback Boards
• Public Roadmap